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Home > Inside Intercom Podcast > The father of customer journey mapping, Chip Bell, talks driving innovation through customer partnership
Podcast: Inside Intercom Podcast
Episode:

The father of customer journey mapping, Chip Bell, talks driving innovation through customer partnership
Category: Technology
Duration: 00:22:45
Publish Date: 2023-08-10 17:14:16
Description:

We chat with Chip Bell - author of 'Inside Your Customer’s Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions' - to chat about how building co-creation partnerships with customers can tap into a well of creativity that will drive your business forward.


Watch on YouTube: https://www.youtube.com/watch?v=QV1VJauEyNE

Read a transcript: https://www.intercom.com/blog/videos/customer-service-expert-chip-bell/

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