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Home > Inside Intercom Podcast > What happens when customers meet chatbots? Discussing our latest research on AI in customer service
Podcast: Inside Intercom Podcast
Episode:

What happens when customers meet chatbots? Discussing our latest research on AI in customer service
Category: Technology
Duration: 00:16:09
Publish Date: 2023-07-20 10:19:11
Description:

In today’s episode, we’re joined by our own Senior Product Researchers, Cormac O’Dwyer and Sophie Woods, to find out if and how AI is changing people’s feelings toward chatbots.


Transcript: https://www.intercom.com/blog/podcasts/what-happens-when-customers-meet-chatbots-discussing-our-latest-research-on-ai-in-customer-service/

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