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Home > Inside Intercom Podcast > Unleashing productivity: Learn how AI boosts customer service team productivity by 14%, according to Stanford and MIT researchers
Podcast: Inside Intercom Podcast
Episode:

Unleashing productivity: Learn how AI boosts customer service team productivity by 14%, according to Stanford and MIT researchers
Category: Technology
Duration: 00:09:45
Publish Date: 2023-05-11 14:02:18
Description:

In today’s episode, we had the opportunity to chat with MIT Ph.D. candidate Lindsey Raymond, one of the Stanford University and MIT researchers behind a groundbreaking new study which found that AI boosts customer service team productivity by 14%.

Episode transcript: https://www.intercom.com/blog/podcasts/unleashing-productivity-learn-how-ai-boosts-customer-service-team-productivity-by-14-according-to-stanford-and-mit-researchers/

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