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Home > Inside Intercom Podcast > Customer support just got smarter: A closer look into our new ChatGPT-powered bot
Podcast: Inside Intercom Podcast
Episode:

Customer support just got smarter: A closer look into our new ChatGPT-powered bot
Category: Technology
Duration: 00:26:02
Publish Date: 2023-03-30 19:12:56
Description:

Last week we decided to host a webinar to answer all your burning questions about Fin - our new ChatGPT-powered bot: Does it really work? Will it replace customer service reps? And how should support teams prepare to incorporate this new technology?

On today's show you'll be hearing the answers to those questions by Des Traynor, Intercom Co-founder and Chief Strategy Officer, Fergal Reid, Director of Machine Learning and Emmet Connolly, VP of Product Design.

If you'd like to watch the full webinar complete with live demo and Q&A, you'll find that here: https://www.youtube.com/watch?v=c86pJWtU7r4&t=2075s

Today's episode is hosted by Catherine Brodigan, Senior Manager of Global Partnerships.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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