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Home > Inside Intercom Podcast > Dialling it up: The evolution of phone support
Podcast: Inside Intercom Podcast
Episode:

Dialling it up: The evolution of phone support

Category: Technology
Duration: 00:26:16
Publish Date: 2022-04-21 14:16:59
Description:

The invention of the telephone revolutionized the way businesses interacted with their customers. With Intercom Switch, we want to take it even further. And so, to celebrate our new product, we thought we’d take you on a quick tour into the evolution of phone support – from an old recording of Alexander Graham Bell to the science of on-hold music; from the dawn of call centers to personalized support at scale.


Learn more about Switch here: https://www.intercom.com/switch

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