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Home > Inside Intercom Podcast > CX expert Annette Franz on putting the 'customer' in 'customer experience'
Podcast: Inside Intercom Podcast
Episode:

CX expert Annette Franz on putting the 'customer' in 'customer experience'
Category: Technology
Duration: 00:29:01
Publish Date: 2021-02-25 17:40:16
Description:

We can’t seem to get enough of CX —  every year, there’s a growing list of articles, conferences, and best practices on the subject. So, how come so many companies still get it wrong? CX expert Annette Franz joins Intercom's Bobby Stapleton to discuss.

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