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Home > Inside Intercom Podcast > Rewind: How Yelp drove down churn by building up customer success
Podcast: Inside Intercom Podcast
Episode:

Rewind: How Yelp drove down churn by building up customer success

Category: Technology
Duration: 00:35:08
Publish Date: 2021-07-22 11:43:42
Description:

In this episode from the archives, Kayti Sullivan chats to Intercom's Kaitlin Pettersen about how companies need to create a customer success organization to grow customer relationships and revenue.

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