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Home > Inside Intercom Podcast > Paul Adams, VP of Product, Intercom on avoiding the pendulum swing when problem-solving
Podcast: Inside Intercom Podcast
Episode:

Paul Adams, VP of Product, Intercom on avoiding the pendulum swing when problem-solving
Category: Technology
Duration: 00:29:23
Publish Date: 2019-01-17 11:17:42
Description:

As Intercom grew from 15 people to over 500, our VP of Product Paul Adams started to notice a pattern in the product and team issues he was dealing with. The pattern was this: You realize something’s broken, you try to fix it, you over-correct, and finally you find balance. Paul shares how he tried to break this pattern at the 2017 Inside Intercom World Tour.

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