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Home > IBM Analytics Insights Podcasts > Communications Connection: Telecommunications customer retention and loyalty
Podcast: IBM Analytics Insights Podcasts
Episode:

Communications Connection: Telecommunications customer retention and loyalty
Category: Business
Duration: 00:00:00
Publish Date: 2016-03-30 11:44:36
Description:

When customers of telecommunications providers experience poor service, they readily switch service providers. By leveraging analytics, telecommunications providers can enhance the customer experience while minimizing customer churn and increasing customer loyalty.
Total Play: 0

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