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Podcast: Hustle
Episode:

Empathetic Project Management (feat. Rachel Gertz)
Category: Arts and Design
Duration: 00:50:06
Publish Date: 2016-05-13 03:00:00
Description:

Rachel Gertz, Partner, Systems Consultant & Trainer at Louder than ten discusses some philosophies around project management. And roles and disciplines as teams grow and projects evolve over time.


Discussion points



  • Emotional intelligence: empathy is taught.

  • Be a champion for your team, they are dealing with a lot

  • Should designers PM? Designers need to have empathy too

  • When building teams hire less for fit, and more for the ability to make decisions based on business goals.

  • PM’s role needs to be unique because they need to be held accountable for project success/failure. Strategy focus

  • Creative has the load of creativity, is it fair to have the role of asking the hard questions like scope, goals, body language.


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