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Glenn has a great conversation with Nancy Trejos, who writes about everything hotels for USA Today and is an expert on trends. Joining the conversation is Bruce Ford, SVP of Lodging Econometrics, who has plenty of factiods in his brain that are dying to come out.
The conversation starts by hearing what Nancy has to say about how the next generation of hotels are being developed. It’s great to hear that hotel companies such as Marriott are looking to the future by engaging guests in the development process instead of figuring these things out disconnected from the guests they plan to serve.
Then the conversation shifts to all things hospitality for a great free form conversation that explores trends and provides a few laughs. |