|
In this episode of the HR Leaders Podcast, I spoke with DJ Casto, Chief HR Officer at Synchrony, about the hidden costs of deprioritising employee wellbeing - and the immense benefits of making it a strategic priority.
Subscribe to HR Leaders: http://bit.ly/2wFkCEq ️ Listen on your favourite platform: https://art19.com/shows/hr-leaders-podcast Follow Chris on LinkedIn: https://www.linkedin.com/in/chrisraineyhr/
See Greatness Everywhere with Eightfold Powered by deep-learning AI, Eightfold’s unrivalled Talent Intelligence Platform shows you what you need, when you need it. Whether you’re finding or developing talent, their skills-driven approach backed by their unparalleled talent insights enables the outcomes you need to stay ahead. Explore the Platform: https://hubs.li/Q02jjSsT0
Episode highlights
00:00 - Introduction 01:27 - Synchrony's focus on employee wellbeing 06:15 - Supporting mental health beyond physical health 08:08 - Challenges of remote contact centre work 09:31 - How the 60-second brakes work 12:03 - Integrating Thrive's approach into workflow 13:43 - Customizable wellbeing solutions for each role 15:32 - Building a diverse roster of wellbeing coaches 17:36 - Making it easy and safe for employees to access coaches 22:32 - Importance of confidentiality with outside partners 23:59 - Taking a proactive approach to mental health 25:46 - Becoming a better leader through parenthood 28:44 - Rethinking parental leave policies 31:45 - Precious bonding moments supported by the company 33:08 - Providing support when parents return to work 35:19 - Addressing childcare breakdowns with flexibility 38:08 - Being open and agile with benefit innovations 40:27 - Staying focused on serving employees' needs
About HR Leaders Podcast: Join Chris Rainey as he chats with the world's top Chief People Officers, CHRO’s and industry experts who share their experience, insights, lessons learned and how they are shaping the future of work for business and society. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info. |