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	Podcast:		HBR IdeaCast
	Episode:		The Trouble with Tech Companies (and Their Strategies)
	Category:		Business
	Duration:		00:26:30
	Publish Date:		2025-10-07 13:10:30
	Description:		Cory Doctorow, author and digital rights advocate, argues that big tech companies from Facebook to Google and beyond have evolved - or devolved - in a disappointing way. He says that many large tech companies begin with a good product, but that over time they prioritize first business customers, and then ultimately shareholders and profits over end users. That creates a decline in service quality, and Doctorow explains why that's bad for customers, companies, and the broader economy and society. Doctorow wrote the new book Enshittification: Why Everything Suddenly Got Worse and What to Do About It.
	Total Play:		0