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Description:
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It was a hot summer day, and I’m grumbling while dragging a rolling carry-on suitcase full of books to sign and send to the post office, starting to build resentment at how much time it was taking. After two hours of signing, writing notes, punching endless kiosk buttons, I start tsk taking myself, saying I should never do this myself again (I’m the owner of the business, after all! This is admin I should surely be delegating out!). But alas, I ended up with one extra copy, curious at who I missed or how I miscalculated. And then . . . right as I was walking out, someone walked through the door that made my heart leap out of my chest—and making the entire errand worth far more than the time-price of admission.
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