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Description:
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Stress, frustration, overwhelm: These are systems flags from your business asking for renewed attention on a bottleneck or inefficiency. In my case, it was repeating myself for the fourth time in as many months to different team members in answering the same small email-related process question. This is no one person’s fault (other than mine!).
My aha moment: a strategy for training the system to get smarter first, then teaching the team how to better leverage that system, which makes their life and work easier and more frictionless too!
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