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Home > Forrester's CX Cast > 55: How To Add Speed And Scale To Customer Insights
Podcast: Forrester's CX Cast
Episode:

55: How To Add Speed And Scale To Customer Insights
Category: Business
Duration: 00:10:20
Publish Date: 2016-05-26 00:00:00
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On this week's episode, Forrester Researcher Dylan Czarnecki joins us to discuss fast and scalable ways for customer experience (CX) professionals to shape business decisions with direct customer engagement. For more on how to engage customers and utilize technology to get big insights without big costs, check out the "Brief: Six Ways To Add Speed And Scale To Customer Insights" Forrester report.
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