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	Podcast:		Forrester's CX Cast
	Episode:		97: Make (Or Break) Your CX Through Employee Onboarding
	Category:		Business
	Duration:		00:10:29
	Publish Date:		2017-05-17 23:00:00
	Description:		It takes engaged employees and a customer-centric culture to achieve your customer experience goals. Companies can leverage employee onboarding as a key opportunity to set the stage for sustained employee engagement and build the right culture. In this episode, we discuss ways that CX pros can help evolve the onboarding experience — and make a connection with their new hires that leads to better experiences for their customers. For more on this topic, see the "Make (Or Break) Your CX Through Employee Onboarding" Forrester report. Listeners, we'd love to get to know you! Whether you just want to say hi or share a CX story, send us an email.
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