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Home > Forrester's CX Cast > 124: 2018 Is The Year Of Intent And Reality
Podcast: Forrester's CX Cast
Episode:

124: 2018 Is The Year Of Intent And Reality
Category: Business
Duration: 00:14:56
Publish Date: 2018-01-05 16:17:40
Description: itunes pic

As we head into 2018, Sam and Jenny discuss their words of the year and the implications that these topics will have on CX pros.

What's your word of the year? Send us a note at cxcast@forrester.com!
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