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Home > Forrester's CX Cast > 135: Virtual Reality In 2018: Not A Customer Reality
Podcast: Forrester's CX Cast
Episode:

135: Virtual Reality In 2018: Not A Customer Reality

Category: Business
Duration: 00:12:32
Publish Date: 2018-03-29 23:00:00
Description: itunes pic

Forrester tested the virtual reality (VR) experiences at this year's Mobile World Congress (MWC) in Barcelona to examine what the advances in these technologies mean for customer experience (CX) professionals. In this episode, we discuss top takeaways for navigating VR technology.

For more on the impact of VR and for guidance on how to refine your content and experience design strategy, see the referenced Forrester report.

Referenced research:

"Virtual Reality In 2018: Not A Customer Reality" (https://goo.gl/3U1DGF) 

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