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Home > Forrester's CX Cast > 423: Culture Change — Messy, Meaningful, And Human
Podcast: Forrester's CX Cast
Episode:

423: Culture Change — Messy, Meaningful, And Human
Category: Business
Duration: 00:34:35
Publish Date: 2025-10-07 10:22:57
Description: Martin and Angelina welcome founder of Humanity at Scale and ex-Forresterite Bruce Temkin to explore the complexities of organizational culture, especially in the context of CX. Drawing on decades of research and real-world examples, the trio dives into why culture is so hard to change, what actually moves the needle, and how leaders can inspire lasting transformation.
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