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Home > Forrester's CX Cast > 402: Develop Your CX Leadership
Podcast: Forrester's CX Cast
Episode:

402: Develop Your CX Leadership
Category: Business
Duration: 00:29:11
Publish Date: 2025-04-29 09:40:05
Description: You don’t just manage, you lead. Managing the details of CX – execution, measurement, strategy – is crucial, but for you to truly succeed, you must lead your people to become customer-obsessed, empowered workers who understand and care about your customer’s outcomes.
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