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Home > Forrester's CX Cast > 401: How To Drive Growth By Aligning Your Brand Promise With CX
Podcast: Forrester's CX Cast
Episode:

401: How To Drive Growth By Aligning Your Brand Promise With CX
Category: Business
Duration: 00:24:46
Publish Date: 2025-04-22 11:16:50
Description: Why should CX professionals care about brand experience (BX)? Forrester VP, Principal Analysts Dipanjan Chatterjee and Thomas Husson join the podcast to discuss the challenges organizations face in delivering a total experience and shed light on how BX can help drive growth.
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