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Home > Forrester's CX Cast > 397: Generative AI: Lessons Learned
Podcast: Forrester's CX Cast
Episode:

397: Generative AI: Lessons Learned
Category: Business
Duration: 00:29:41
Publish Date: 2025-03-25 10:06:14
Description: How should CX professionals use generative AI? Forrester VP, Principal Analyst Martha Bennett joins for a follow-up discussion to chat about the evolution and current state of genAI, busting myths and addressing real-world CX applications. 
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