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Podcast: Forrester's CX Cast
Episode:

Forrester Predictions 2025: Customer Experience
Category: Business
Duration: 00:22:05
Publish Date: 2025-01-07 13:41:17
Description: Every year, Forrester looks to the future to predict what we think will happen across industries, geographies, and technologies. In this episode, Senior Analyst Christina McAllister and CX Cast host Martin Gill team up to explain how Forrester’s 2025 CX predictions came together.
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