Search

Home > Forrester's CX Cast > 372: Are Your Personas Hit Or Miss?
Podcast: Forrester's CX Cast
Episode:

372: Are Your Personas Hit Or Miss?
Category: Business
Duration: 00:19:11
Publish Date: 2024-09-17 08:12:16
Description: Personas are a foundational, seemingly simple tool—yet they’re deceptively challenging. That’s the premise of the latest research by Audrey Chee-Read and Gina Bhawalkar, which includes best practice reports and persona builder tools. They offer examples of effective and ineffective personas to increase the ROI of your efforts.
Total Play: 0

Some more Podcasts by Forrester

400+ Episodes
What It Mean ..     1