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Home > Forrester's CX Cast > 370: Your CX Cast Budget Planning Guide
Podcast: Forrester's CX Cast
Episode:

370: Your CX Cast Budget Planning Guide
Category: Business
Duration: 00:18:31
Publish Date: 2024-09-03 12:16:40
Description: Forrester's annual Budget Planning Guide for Customer Experience offers data-driven guidance on where to increase, decrease, or experiment with your budget for 2025. Co-authors Principal Analyst Riccardo Pasto and VP, Executive Partner Katy Cobian explain the research process for creating the recommendations and how CX pros should use the budget planning guide.
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