Search

Home > Forrester's CX Cast > 366: CX Case Studies Overview
Podcast: Forrester's CX Cast
Episode:

366: CX Case Studies Overview
Category: Business
Duration: 00:17:09
Publish Date: 2024-08-06 14:15:14
Description: Culture work underpins every successful customer experience (CX) transformation. Martin and Angelina discuss Forrester’s collection of case studies that capture diverse efforts to build a customer-focused culture change to ultimately improve the customer experience.
Total Play: 0

Some more Podcasts by Forrester

400+ Episodes
What It Mean ..     1