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Home > Forrester's CX Cast > 344: Demystifying Generative AI
Podcast: Forrester's CX Cast
Episode:

344: Demystifying Generative AI
Category: Business
Duration: 00:26:31
Publish Date: 2024-02-28 09:11:32
Description: What do CX pros need to know about the promises and perils of generative AI? Forrester VP and Principal Analyst Martha Bennett explains the statistical complexity in layman’s terms and offers recent CX examples to illustrate the new paradigm.
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