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	Podcast:		Forrester's CX Cast
	Episode:		Episode 327: Empathy Part II & Welcome New Analyst!
	Category:		Business
	Duration:		00:14:19
	Publish Date:		2023-10-24 04:00:45
	Description:		In this episode, we welcome back Senem Guler Biyikli, now officially an analyst! She joins us to discuss the link between anthropology and CX, her current research on empathy, and how to promote empathy in a digital environment.
	Total Play:		0

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