Search

Home > Forrester's CX Cast > 323: How To Connect With Stakeholders On CX
Podcast: Forrester's CX Cast
Episode:

323: How To Connect With Stakeholders On CX
Category: Business
Duration: 00:16:06
Publish Date: 2023-09-26 04:00:35
Description: CX pros are used to focusing on the customer, often using tools like personas and workshops to create stellar customer experiences. This week, Forrester Senior Analyst Su Doyle makes the case for using those same strategies to prove CX value internally.
Total Play: 0

Some more Podcasts by Forrester

400+ Episodes
What It Mean ..     1