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Podcast: Forrester's CX Cast
Episode:

321: Shared CX
Category: Business
Duration: 00:19:00
Publish Date: 2023-09-06 04:00:55
Description: Many brands sell products through retailers. Forrester Senior Analyst Michelle Beeson joins the CX Cast this week to discuss how, now that we care more than ever about the customer experience, the brand and retailer partnership is more important than ever.
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