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Home > Forrester's CX Cast > 320: How To Build An Actionable Journey Atlas
Podcast: Forrester's CX Cast
Episode:

320: How To Build An Actionable Journey Atlas
Category: Business
Duration: 00:24:03
Publish Date: 2023-08-29 04:00:07
Description: The right approach to building a journey atlas will ensure the resulting product is insightful and actionable. Susan McNulty, consultant in CX transformation, has worked in CX leadership roles across several industries. She offers her experiences and practical, easy-to-follow expertise on the journey atlas creation process.
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