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	Podcast:		Forrester's CX Cast
	Episode:		301 – Practitioner Stories: Embedding CX Design at Avangrid
	Category:		Business
	Duration:		00:21:57
	Publish Date:		2023-04-18 13:10:46
	Description:		Energy company Avangrid and UX research and design firm Blink return to discuss the role of design in creating quality experiences at Avangrid. Forrester Senior Analyst AJ Joplin guest hosts, joined by Avangrid’s Head of CX and Digital Transformation, Craig Paterson, and Blink’s Chief Design Officer, Geoff Harrison. The post 301 – Practitioner Stories: Embedding CX Design at Avangrid appeared first on The CX Cast ® by Forrester.
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