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	Podcast:		Forrester's CX Cast
	Episode:		300 – Practitioner Stories: Building The CX Function At Avangrid
	Category:		Business
	Duration:		00:20:31
	Publish Date:		2023-04-11 13:04:06
	Description:		Energy company Avangrid and UX research and design firm Blink give a candid recounting of building the CX function at Avangrid. Forrester Senior Analyst Su Doyle guest hosts, joined by Avangrid’s Head of CX and Digital Transformation, Craig Paterson, and Blink’s Chief Design Officer, Geoff Harrison. The post 300 – Practitioner Stories: Building The CX Function At Avangrid appeared first on The CX Cast ® by Forrester.
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