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Home > Forrester's CX Cast > 297 – CX Leader Priorities: Measure CX Performance And Prove ROI
Podcast: Forrester's CX Cast
Episode:

297 – CX Leader Priorities: Measure CX Performance And Prove ROI
Category: Business
Duration: 00:20:52
Publish Date: 2023-03-21 12:35:08
Description:

Forrester analysts Maxie Schmidt-Subramanian and Pete Jacques explain how to establish an enterprise-wide CX measurement program to track the success of CX activities and demonstrate the ROI of improving CX.

The post 297 – CX Leader Priorities: Measure CX Performance And Prove ROI appeared first on The CX Cast ® by Forrester.
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