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Home > Forrester's CX Cast > 295 – CX Priorities: Design Experiences That Drive Loyalty
Podcast: Forrester's CX Cast
Episode:

295 – CX Priorities: Design Experiences That Drive Loyalty

Category: Business
Duration: 00:29:37
Publish Date: 2023-03-07 13:28:11
Description:

For Forrester’s fourth CX Priority, VP and Research Director Ian Jacobs and Senior Analyst Sheila Mahoutchian come on the Cast to discuss how to design, evaluate, and monitor experiences that drive customer loyalty.

The post 295 – CX Priorities: Design Experiences That Drive Loyalty appeared first on The CX Cast ® by Forrester.

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