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Home > Forrester's CX Cast > 278: Is CX In Europe Different?
Podcast: Forrester's CX Cast
Episode:

278: Is CX In Europe Different?
Category: Business
Duration: 00:19:00
Publish Date: 2021-12-02 13:46:13
Description:

Forrester VP and Research Director Martin Gill explains how customer preferences in Europe are different than in the US, how European organizations may have different objectives, but CX management best practices remain consistent, globally.

To learn more, check out Martin’s blog:

European Organizations Are Underinvesting In Customer Experience (public)

 

The post 278: Is CX In Europe Different? appeared first on The CX Cast ® by Forrester.
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