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Home > Forrester's CX Cast > 254: Uncovering Insights From CX Leaders
Podcast: Forrester's CX Cast
Episode:

254: Uncovering Insights From CX Leaders
Category: Business
Duration: 00:31:46
Publish Date: 2021-05-05 04:01:47
Description:

In this episode, we’re joined by VP, Research Director Harley Manning to discuss a recent internal research effort to better understand the needs of Forrester clients.  Iterative interviews with about 40 senior CX leaders helped to uncover what they’re working on, what data and insights they’re missing, and more.

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The post 254: Uncovering Insights From CX Leaders appeared first on The CX Cast ® by Forrester.
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