Search

Home > Forrester's CX Cast > 232: Part 2: Delight The Right Customers To Build A Successful Business
Podcast: Forrester's CX Cast
Episode:

232: Part 2: Delight The Right Customers To Build A Successful Business
Category: Business
Duration: 00:16:23
Publish Date: 2020-10-01 04:07:05
Description:

In this week’s episode, we continue to discuss with Principal Analyst TJ Keitt about a new type of customers to consider to help companies prioritize which CX improvements to make, devotees. The questions we will answer in this episode is how can you find the devotees that your company has and use insights into this audience to identify and improve your CX efforts.

Click the titles below for more on this topic:

The post 232: Part 2: Delight The Right Customers To Build A Successful Business appeared first on The CX Cast ® by Forrester.
Total Play: 0

Some more Podcasts by Forrester

400+ Episodes
What It Mean ..     1