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Podcast: Forrester's CX Cast
Episode:

235: Elevating The CX Practice And Discipline
Category: Business
Duration: 00:28:38
Publish Date: 2020-11-05 21:07:31
Description:

In this week’s episode, Claudiu Coltea, Senior VP Head of Enterprise Customer Experience at Travelers, shares with us his path in CX in a variety of roles, what that looked like, and insights he has gathered along the way to help elevate the CX practice and discipline.

The post 235: Elevating The CX Practice And Discipline appeared first on The CX Cast ® by Forrester.
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