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	Podcast:		Forrester's CX Cast
	Episode:		212: Four Ways To Deliver Value For Customers (R)
	Category:		Business
	Duration:		00:26:45
	Publish Date:		2020-03-04 23:01:19
	Description:		Brands who create value for customers get business value in return. However, many customer experience (CX) professionals fail to identify and deliver the right value to customers. In this episode we discuss with Forrester principal analysts, Maxie Schmidt and Shar VanBoskirk, about the definition of value and their framework on how to think and provide customer value. Click the titles below for more on this topic: Value For Customers: The Four Dimensions That Matter The post 212: Four Ways To Deliver Value For Customers (R) appeared first on The CX Cast ® by Forrester.
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