Search

Home > Forrester's CX Cast > 141: Why And How To Improve Government CX
Podcast: Forrester's CX Cast
Episode:

141: Why And How To Improve Government CX
Category: Business
Duration: 00:00:00
Publish Date: 2018-05-31 12:24:36
Description:

CX quality affects six customer behaviors that impact government agencies’ abilities to accomplish their missions. In this episode, we quantify those impacts. We also reveal scores and rankings of US federal agencies in Forrester’s 2018 Customer Experience Index (CX Index™). Click the titles below to read more: Why And How To Improve Government CX The […]

The post 141: Why And How To Improve Government CX appeared first on The CX Cast™ by Forrester.
Total Play: 0

Some more Podcasts by Forrester

400+ Episodes
What It Mean ..     1