Search

Home > Forrester's CX Cast > 159: Modernize Your Customer Research
Podcast: Forrester's CX Cast
Episode:

159: Modernize Your Customer Research
Category: Business
Duration: 00:00:00
Publish Date: 2018-10-25 14:00:00
Description:

Customer experience (CX) pros know how critical research is for great experience design, but colleagues in other functions often believe research takes too much time. So they view it as a hindrance to success and skip it. The solution to prevent this risky mistake: Apply technologies and techniques that more effectively integrate research into workflows. […]

The post 159: Modernize Your Customer Research appeared first on The CX Cast™ by Forrester.
Total Play: 0

Some more Podcasts by Forrester

400+ Episodes
What It Mean ..     1