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Home > Forrester's CX Cast > 168: What Leading VoC Programs Get Right
Podcast: Forrester's CX Cast
Episode:

168: What Leading VoC Programs Get Right
Category: Business
Duration: 00:00:00
Publish Date: 2019-01-11 15:04:14
Description:

Forrester analyst Faith Adams shares a preview of findings from her research on trends among state of the art voice of the customer (VoC) programs. Click the titles below to read more: How To Drive Action With Your Voice Of The Customer Program Four Questions CX Pros Should Ask — But Usually Don’t — When […]

The post 168: What Leading VoC Programs Get Right appeared first on The CX Cast™ by Forrester.
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