Search

Home > Forrester's CX Cast > 163: The Voice-Interaction Design Process, Done Right (R)
Podcast: Forrester's CX Cast
Episode:

163: The Voice-Interaction Design Process, Done Right (R)
Category: Business
Duration: 00:17:54
Publish Date: 2019-04-10 23:00:00
Description: itunes pic

Everyone's talking about voice interactions. But this emerging human-digital interaction modality isn't as "intuitive" as it sounds for people. In this episode, we explore new human factors to consider, and how companies can augment their approach to the Empathize and Define stages of the design thinking process to create successful voice experiences.

This episode is a rerun; since we first aired it, we published new research on the topic — linked below.

Click the titles below to read more:
Total Play: 0

Some more Podcasts by Forrester

400+ Episodes
What It Mean ..     1