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	Podcast:		Forrester's CX Cast
	Episode:		17: Recap Of Forrester’s Forum For CX Professionals NYC 2015
	Category:		Business
	Duration:		00:18:12
	Publish Date:		2015-06-25 11:59:17
	Description:		Last week, over 1,500 attendees gathered in NYC to learn about CX trends from leading B2B and B2C brands, discuss best practices, and hear the latest research findings in CX. In this special episode of CX Cast, we recap some of the highlights of this 2-day event. If you missed it, you can view our video clips on Youtube. And for more on these topics, check out Forrester’s new research examining The CX Innovation Imperative and What Do Excellent Emotional Customer Experiences Look Like? Then put your skills to the test with our new User Experience Capabilities Assessment.
	Total Play:		0

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