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	Podcast:		Forrester's CX Cast
	Episode:		20: Why Cloud Services Enable Better Customer Experiences
	Category:		Business
	Duration:		00:19:36
	Publish Date:		2015-07-30 14:51:12
	Description:		We all know technology is integral to delivering better customer experiences. But this technology isn’t limited to consumer-facing apps and websites. Cloud services from Salesforce, Amazon, and Google enable nimble and ubiquitous digital experiences. In episode 20 of CX Cast, Senior Analyst TJ Keitt shares how upstart companies like Uber, Netflix, and Pure Insurance are leveraging the cloud to create new, exciting digital offerings disrupting your industry, and how other companies can embrace the cloud to compete. For more on TJ’s research, check out his blog and his latest report “Four Things Smart Cloud Companies Know About Customer Experience.”
	Total Play:		0

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