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Home > Forrester's CX Cast > 43: Three Types Of Invaluable Reports
Podcast: Forrester's CX Cast
Episode:

43: Three Types Of Invaluable Reports

Category: Business
Duration: 00:12:57
Publish Date: 2016-02-24 21:45:48
Description: itunes pic

Forrester CX Council Advisors Adele Sage and Amanda Brax return to discuss three types of Forrester reports that our clients have found to be incredibly helpful. 

Relevant research referenced:

How To Assess The Quality Of Your Customer Journey Maps

Case Study: How Mercedes-Benz USA Fosters Customer Centricity Among All Employees

Digital Customer Experience Trends, 2016

Listeners, we'd love to get to know you! Whether you just want to say hi or share a CX story, send us an email.

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