Search

Home > Forrester's CX Cast > 163: The Voice-Interaction Design Process, Done Right
Podcast: Forrester's CX Cast
Episode:

163: The Voice-Interaction Design Process, Done Right
Category: Business
Duration: 00:17:54
Publish Date: 2018-11-30 15:17:17
Description: itunes pic

Everyone's talking about voice interactions. But this emerging human-digital interaction modality isn't as "intuitive" as it sounds for people. In this episode, we explore new human factors to consider, and how companies can augment their approach to the Empathize and Define stages of the design thinking process to create successful voice experiences.

Relevant research:

“Q&A: Why Emerging Technologies Require Interaction Design”

“Real Conversational Interfaces”
Total Play: 0

Some more Podcasts by Forrester

400+ Episodes
What It Mean ..     1