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Home > Fintech Insider by 11:FS > 346. Insights: Jobs to be Done - The future of product design
Podcast: Fintech Insider by 11:FS
Episode:

346. Insights: Jobs to be Done - The future of product design
Category: Business
Duration: 00:43:12
Publish Date: 2019-08-09 09:00:00
Description:

On this episode of Fintech Insider Insights, Ryan Garner is joined by some expert guests to talk about all things Jobs to be Done. Our great guests include:

  • David Brear, 11:FS CEO & Former Mettle CEO
  • Alan Klement, JTBD expert and pioneer
  • Justin Geaney, CPO at Virtual Bank by Standard Chartered
  • Peter Collingridge, Director / Global Head, Entrepreneurs in Residence

On this insights episode we take a detailed look at JTBD, including:

  • What JTBD actually is - a lawnmover analogy
  • How impactful it can be when designing digital propositions
  • Why it's the key to making your product an integral part of your customer's life
  • How it can help to create powerful end to end customer journeys
  • Why JTBD is the future of product design

Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive in subject matters such as APIs, AI or digital banking.

If you enjoyed don't forget to subscribe and please leave a review

Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!

Special Guests: Alan Klement, David M. Brear, Justin Geaney, and Peter Collingridge.
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